Select Database Subscriber

Search and pick a customer from the database test partition to load their active fields.

E7ET43WS22
Basic84% risk
QBB2B3ZMJ9
Basic84% risk
C1BXO7P37U
Standard83% risk
XHX9SNVIQ4
Premium82% risk

Critical & High Priority Inputs

Reset Values

These parameters have the largest mathematical influence on predictions. Adjusting these will yield the largest shifts in churn risk.

1. Account Age: 12 Month(s)Critical Impact

The single largest predictor of customer loyalty; churn drops exponentially as tenure grows.

2. Average Session Duration: 45 MinutesCritical Impact

Average session duration in minutes. Longer sessions correlate with deep content attachment.

3. Weekly Watch Time: 15 HoursHigh Impact

Weekly hours. Low engagement levels represent a major cancellation risk warning.

4. Content Downloads: 10 / MonthHigh Impact

Offline downloads indicate a committed watchlist use and high content consumption.

5. Monthly subscription charge: $12.5High Impact

Higher price points raise customer billing sensitivity and drop loyalty.

6. Subscription Plan TypeHigh Impact

Premium subscription packages show statistically lower churn.

7. Support Tickets: 3 / MonthHigh Impact

Filing multiple complaints indicates active product bugs and user friction.

8. Payment Billing MethodHigh Impact

Manual checks increase monthly payment failures and cancellation triggers.

Medium Priority Inputs

Secondary behavioral preferences that contribute to the customer's risk profile.

9. Subtitles EnabledMedium Impact

Users who utilize subtitles display slightly higher retention rates.

10. Parental Control ToggleMedium Impact

Accounts with parental controls enabled have a slightly lower churn risk.

11. Customer GenderMedium Impact
12. Preferred Genre CategoryMedium Impact
13. Multi-Device SharingMedium Impact
14. Paperless Billing optedMedium Impact

Lower Priority Inputs

Variables that have a minimal or marginal effect on predictions, but help polish model precision.

15. Customer Satisfaction Rating: 3 / 5Lower Impact
16. Watchlist size: 8 TitlesLower Impact
17. Preferred Content FormatLower Impact
18. Primary Registered DeviceLower Impact